The Work Index by Flexa

AirAsia

AirAsia is a leading low-cost airline and travel platform offering flights, hotels, ride-hailing, and other travel services across Asia and beyond.

6.7

/10

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Description

AirAsia is a leading low-cost airline headquartered in Malaysia. The company offers a wide range of travel services beyond just flights including hotels, rides, and insurance. They have a strong commitment to providing affordable and convenient travel options for their customers, particularly in Southeast Asia. Their digital platform, AirAsia MOVE, is a comprehensive travel app offering a variety of services, from booking flights and hotels to managing finances with BigPay.

AirAsia is known for its innovative approach to travel, emphasizing digital solutions and customer-centric experiences. They have been recognized for their commitment to sustainability, community initiatives, and their role in promoting regional tourism. The company is constantly expanding its reach and offerings, demonstrating its dedication to becoming the leading one-stop travel platform in the ASEAN region.

Flexibility

AirAsia offers various flexible work options, including the ability to work remotely, set your own hours, and take advantage of flexible scheduling. This approach allows employees to balance their work and personal lives, enhancing their overall well-being and job satisfaction.

Benefits

AirAsia offers a comprehensive range of employee benefits, including travel perks such as discounted flights and access to partner airlines. They also provide a dedicated check-in counter and priority boarding for corporate travel, as well as additional baggage allowance. Additionally, they offer a comprehensive reporting system to track expenses and provide client support with a dedicated hotline and email. Other benefits include complimentary meals, standard and hot seat options, and a Quiet Zone for specific flights.

Mission

AirAsia's mission is to provide affordable and accessible air travel to a wider audience, connecting people and places across Asia and beyond. They strive to be the leading low-cost carrier by offering a no-frills approach to air travel, prioritizing efficiency and value for customers. AirAsia also aims to develop a thriving ecosystem of travel and lifestyle services through their AirAsia MOVE app, providing a convenient one-stop platform for booking flights, hotels, rides, and more. Their commitment to innovation and community engagement is evident in their various partnerships and programs, making travel more accessible and enjoyable for everyone.

Automation
Data-driven
Disruptor
Sustainability

Culture

AirAsia cultivates a culture that is highly customer-centric, prioritizing affordability and efficiency while maintaining a fun and dynamic atmosphere. They encourage innovation and a willingness to "dare to dream," fostering a collaborative environment where employees are empowered to contribute to the company's ongoing evolution. This is reflected in their emphasis on digital solutions, community initiatives, and a commitment to sustainability.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive

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