The Work Index by Flexa

Air Canada

Air Canada is Canada's flag carrier and a leading global airline.

https://www.aircanada.com/home/uk/en/aco/flights
4.6

/10

Transparency ranking

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Description

Air Canada is Canada's flag carrier and the largest airline in the country. It operates a comprehensive network of domestic and international flights, serving destinations across North America, Europe, Asia, the Caribbean, and South America. The company is committed to providing a high-quality travel experience, offering a variety of fare classes, amenities, and services to meet the needs of its diverse customer base. Air Canada is also known for its focus on sustainability and its commitment to environmental responsibility.

Air Canada's commitment to providing a positive customer experience extends beyond its flights. The company is dedicated to offering accessible travel for all passengers, and it has a strong presence in the community, supporting various charities and initiatives. Air Canada also boasts a digital magazine, *enRoute*, which provides engaging content on food, travel, culture, and aviation, further solidifying its dedication to enriching the journey for its customers.

Mission

Air Canada is committed to providing a high-quality travel experience for all its customers. They are dedicated to being a leader in accessible travel and strive to provide seamless travel experiences for everyone.

Sustainability

Culture

Air Canada promotes a culture that values care and class, prioritizing customer experience and employee well-being. They emphasize the importance of warmth, kindness, and excellence in all interactions, whether it's a flight attendant going above and beyond to assist a passenger or a team member taking initiative to solve a problem. The company highlights the stories of its employees who embody these values, showcasing their commitment to creating positive and memorable experiences for both travelers and colleagues.

People-first
Supportive

DE&I

Air Canada is committed to being a leader in accessible travel and reimagining its spaces with accessibility in mind. The company offers a wide range of accessibility services for customers with visible and non-visible disabilities, including wheelchair assistance, hearing services, and support for service dogs. Air Canada also actively promotes diversity and inclusion in its workplace, with a focus on creating a welcoming and respectful environment for all employees. The company has policies in place to prevent discrimination and harassment, and it offers various training programs to help employees develop their cultural competence.

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