Agero, Inc.

Agero, Inc. is a leading provider of digital driver assistance services and software, serving over 115 million drivers annually. Their mission is to digitally transform driver safety services by leveraging big data and human-powered solutions, creating a more connected and safer driving experience for everyone. They offer a suite of white-label roadside assistance, accident management, consumer affairs, and digital dispatch solutions, partnering with many of the biggest brands in the automotive and insurance industries. Their award-winning Swoop Dispatch Management platform provides real-time transparency and peace of mind throughout the entire roadside event.

Agero's expansive network of over 8,000 contracted service providers covers 100% of US zip codes, ensuring prompt and efficient service for drivers in need. They are committed to supporting their network through continuous platform enhancements, AI-powered solutions, and dedicated management teams. Agero also prioritizes industry leadership, fostering innovation, and actively participating in community outreach initiatives. Their commitment to fostering a supportive and transparent work environment has helped them achieve industry-leading recognition as a great place to work.

Agero offers a variety of work arrangements to accommodate different lifestyles and preferences. They provide fully remote, hybrid, and in-office opportunities. Their corporate roles are located in Boston and San Francisco, while their contact center jobs can be performed remotely across various locations. This flexibility allows employees to choose the work environment that best suits their needs and allows them to achieve a healthy work-life balance.

Agero offers a competitive benefits package for employees, including competitive compensation, a casual dress code, a stable shift process, 401(k) with company matching, subsidized medical, dental, and vision benefits, sick leave, paid time off that accrues from day one, company holidays, floating holidays, flexible spending accounts, voluntary benefits such as ID theft protection, pet insurance, and a variety of perks based on location.

Agero's mission is to reimagine the vehicle ownership experience by digitally transforming driver safety services on a massive scale. They work with leading vehicle manufacturers and insurance carriers to create stronger and lasting relationships between their clients and customers through a unique combination of passionate people and data-driven technology. Their goal is to utilize a powerful combination of people and technology to keep drivers safely moving forward through services such as roadside assistance, accident management, consumer affairs, and connected vehicle services.

Agero promotes a culture of innovation, collaboration, and transparency, valuing both technology and human connection. Their emphasis on employee experience includes competitive salaries, benefits, casual dress attire, and career growth opportunities. This environment aims to foster a supportive, challenging, and transparent workplace where employees feel valued, respected, and empowered to do their best work.

Agero actively promotes diversity, equity, and inclusion throughout its employee, partner, contractor, and client populations. Their commitment to understanding the makeup of their network helps them to better support the needs of their diverse workforce and customers. Agero gathers anonymous demographic information from their service providers to help them better understand the makeup of their network and use that information to empower their employees and customers.