The Work Index by Flexa

AfterShip

AfterShip is a leading provider of post-purchase customer experience solutions for eCommerce businesses, focusing on shipment tracking, returns management, estimated delivery dates, and more.

6.9

/10

Transparency ranking

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Description

AfterShip is a global company that offers a suite of tools to enhance the post-purchase customer experience for eCommerce businesses. They focus on providing solutions that help retailers manage and automate various aspects of the post-purchase journey, including tracking, returns, warranties, estimated delivery dates, shipping, and protection. Their platform allows businesses to streamline operations, reduce costs, and increase customer satisfaction by providing customers with clear and timely information about their orders, as well as a seamless and convenient experience when dealing with returns, warranties, or shipping issues.

AfterShip has a strong focus on innovation and technology, utilizing AI and machine learning to power many of its solutions. Their services are used by businesses of all sizes, from small startups to large enterprises, and they integrate with major eCommerce platforms and apps, making them easily accessible and adaptable for a variety of businesses. AfterShip is committed to providing a customer-centric approach and strives to create a more open and integrated eCommerce ecosystem where retailers, partners, and developers work together for a better shopping experience.

Flexibility

AfterShip is a remote-first company, meaning employees can work from home or on a hybrid-flexible basis. This allows employees to work from locations where AfterShip has offices or from anywhere in the world. Working hours are flexible depending on your time zone and the requirements of your role, empowering employees to choose a work setup that best fits their working style and team.

Fully flexible hours
Hybrid
Remote

Benefits

AfterShip offers competitive compensation and benefits to its employees, including retirement matching, health benefits, and learning stipends. The company is remote-first, meaning employees work from home or on a hybrid-flexible basis. Flexible hours are offered depending on time zone and role, allowing employees to create a work schedule that fits their individual needs. AfterShip is committed to fostering a diverse and inclusive workplace, ensuring that individuals from all backgrounds are treated with respect and have equal opportunities to thrive. The company also invests in its employees' growth by providing perks like a monthly book allowance and opportunities for professional development.

WFA scheme

Mission

AfterShip is a company focused on improving the eCommerce experience for both retailers and shoppers. They develop a suite of automation tools that help online businesses with their sales, marketing, order management, and shipment tracking. Through these tools, AfterShip aims to create a more open and integrated eCommerce ecosystem, making buying and selling accessible to everyone, everywhere.

Automation
Data-driven
Disruptor
Soonicorn

Culture

AfterShip promotes a dynamic startup culture despite its established presence. They value a people-centric and high-performing environment that encourages collaboration and experimentation on a global scale. The company embraces a flat team structure, offering employees the opportunity to contribute ideas and take ownership of their work, making a meaningful impact on the business and its customers. This culture emphasizes diversity, equity, and inclusion, ensuring everyone feels respected and supported, with opportunities for growth and development.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

AfterShip is committed to building a diverse and inclusive workplace where everyone feels valued and respected. They believe that diversity of thought, background, and experience drives innovation and success. AfterShip strives to ensure equal opportunity for all employees to thrive and invest in their personal and professional growth. They are a remote-first company, with a flat team structure and flexible work arrangements to accommodate different working styles and preferences.

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