
Afiniti
Afiniti is a leading provider of artificial intelligence solutions that help businesses enhance their customer experiences and drive measurable business outcomes.
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Tell us what it's like to work at Afiniti!Description
Afiniti is a global leader in customer experience (CX) artificial intelligence (AI), specializing in using AI to optimize interactions between businesses and their customers. The company's patented technology, known as Enterprise Behavioral Pairing™, identifies subtle patterns in human behavior to pair individuals based on their likelihood of having a successful interaction. Afiniti's AI solutions are implemented across a range of industries, including healthcare, telecommunications, financial services, insurance, and hospitality.
Afiniti is committed to responsible AI development and deployment, adhering to six core principles: accountability, explainability, transparency, fairness, data protection, and compliance. They have robust procedures in place to ensure the ethical and secure use of data, and they continuously monitor their AI systems to mitigate bias and ensure the safety of their technology. This focus on responsible AI has earned them recognition from organizations like Frost & Sullivan, which awarded Afiniti the 2019 Global Visionary Innovation Leadership Award.
Flexibility
Afiniti does not explicitly mention job flexibility on their website or in their job postings. Therefore, information regarding work-from-home options, flexible schedules, or other forms of job flexibility is not available.
Mission
Afiniti is a global leader in customer experience (CX) artificial intelligence (AI), committed to improving the productivity of customer engagement and driving measurably better business outcomes for large enterprises. Their CX AI solutions leverage AI, data, and cloud infrastructure to personalize customer experiences, empower partner platforms, and remove traditional skills or rules-based systems from the customer interaction ecosystem.
Culture
Afiniti fosters a culture that values innovation, collaboration, and a focus on customer experience. They encourage their employees to "Think Big" and be open to new ideas while promoting a culture of trust and respect. They are a diverse team that works hard and smart, celebrating wins and striving for excellence in everything they do.
DE&I
Afiniti values diversity and inclusion, fostering a welcoming and inclusive workplace where individuals from various backgrounds and perspectives can thrive. They believe that diversity in teams contributes to the success of their AI products, promoting collaboration across cultures and time zones. Their values of "Be Open" and "Think Big" reflect their commitment to creating an environment where everyone feels valued and empowered to contribute their unique talents.
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