Accolade, Inc.

Accolade is a personalized healthcare company that aims to provide a better healthcare experience for individuals and families. They combine virtual primary care, mental health support, and expert medical opinion services with intelligent technology and care navigation. Accolade emphasizes human connection and relationship building to guide members toward the right care at the right time, ultimately improving health outcomes, lowering costs, and enhancing satisfaction.

Accolade offers a variety of solutions to cater to different needs. Accolade Care provides virtual primary and mental health care, while Accolade Expert MD offers expert medical opinions through video consultations. Accolade Connect focuses on navigating key moments in a member's healthcare journey, while Accolade Plus offers a comprehensive benefits solution. Their Enhanced Rx program provides proactive pharmacy outreach and support. Accolade consistently receives high consumer satisfaction ratings and strives to deliver equitable healthcare for everyone.

Accolade embraces a hybrid work environment, offering employees the flexibility to work from home while also providing the opportunity to connect, collaborate, and innovate in person at their offices. Employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week, but the company provides reasonable accommodation to qualified employees with disabilities or for sincerely held religious beliefs.

Accolade offers a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, with access to Accolade Advocacy, Accolade Care, and Accolade Expert Medical Opinion (EMO). They provide a high-deductible health plan (HDHP) with generous employer contributions towards a Health Savings Account (HSA), as well as a 401(k) retirement plan with employer matching. Additional benefits include open time off, a generous holiday schedule, 18 weeks of paid parental leave, subsidized commuter benefits, virtual access to coaching, self-care activities, therapy, and psychiatry through Ginger, one volunteer day per year, and an employee stock purchase plan (ESPP) with employee discount.

Accolade's mission is to empower individuals to make the best decisions for their health and well-being by providing personalized healthcare solutions that combine care delivery, navigation, and advocacy services with intelligent technology. Their approach focuses on building lasting relationships, connecting people to the right care at the right time, and improving healthcare outcomes while lowering costs and increasing consumer satisfaction.

Accolade promotes a culture of transparency, accountability, and trust, prioritizing a strong work ethic and member-centric approach. They emphasize the importance of collaboration, diversity, and inclusion, encouraging employees to think differently and fearlessly reinvent healthcare. The company values genuine care for both employees and members, fostering an environment where individuals feel supported and empowered to make a difference.

Accolade is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued, respected, and empowered to thrive. They believe that a diverse workforce with different perspectives drives innovation and success. Accolade supports employee resource groups that promote inclusivity and provide opportunities for personal and professional growth, with a focus on ensuring representation and opportunity for all employees.