Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team—from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff—is driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs because we know that health requires care for the whole person.
The Director, Revenue Cycle is the enterprise owner of end-to-end revenue cycle performance across Upward Health’s operations. This role is accountable for the accuracy, efficiency, and scalability of all revenue cycle functions—including charge capture, coding, billing, claims submission, denial management, and collections.
This position operates as a hands-on leader, combining operational oversight with data-driven performance management in a complex, multi-system environment. The Director is responsible for optimizing workflows across Athenahealth and third-party platforms, while leveraging analytics, automation, and emerging AI tools to enhance outcomes and reduce administrative burden.
The role partners closely with finance, operations, clinical, and IT leadership to ensure that revenue cycle processes are aligned with organizational goals and evolving payer requirements. The Director will also lead teams across billing, coding, and accounts receivable functions, establishing a culture of accountability, continuous improvement, and data-driven decision-making.
Upward Health is proud to be an equal opportunity employer committed to attracting, retaining, and supporting a diverse and inclusive workforce. This job description outlines the general responsibilities of the role and is not intended to be an exhaustive list of all duties; additional responsibilities may be assigned as needed to support organizational, operational, or patient care needs.