Snr Risk Assurance Manager – Central Controls Office | S4 | RBB - Central Controls Office | Multiple Locations | Internal Mobility
Country: United Kingdom
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
THE DIFFERENCE YOU MAKE
The Central Controls Office is looking for a Snr Risk Assurance Manager based out of Milton Keynes or Glasgow
As a Snr Risk Assurance Manager working in the Strategy & Business and Management pillar you will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by ensuring the Implementation of change is delivered smoothly and utilises the Santander methodology. You will also focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures.
Your primary responsibility will be creating and implementing change management implementation plans that ensure successful delivery, maximise employee adoption, usage and minimise resistance to change. You will be managing and leading a small team and working closely with senior stakeholders across the Central Controls Office and other areas of the business.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
Lead complex, bank-wide transformation initiatives across Non-Financial Risk, balancing regulatory robustness, operational effectiveness and efficiency
Translate strategic intent into executable programmes, shaping scope, sequencing and benefits rather than simply “running the plan”
Act as a critical thinking partner to the CCO Leadership Team, challenging assumptions, identifying unintended consequences and improving decision quality
Navigate ambiguity and evolving regulatory expectations, making sound judgements where precedent or clarity does not exist
Support the design and evolution the NFR operating model
Proactively identify systemic risk, delivery risk and control weaknesses, not just manage milestones and dependencies
Ensure transformation outcomes are embedded and sustained, not just delivered to plan
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience
Demonstrable experience leading complex transformation programmes in a large, regulated financial services environment (Required)
Great critical thinking and analytical capability — able to: (Required)
Deconstruct complex problems into root causes
Proven ability to ask the right questions not just provide answers
Great judgement — knowing when to escalate, when to simplify, and when to push back (Required)
Experience shaping programmes in Non-Financial Risk, Operational Risk, Controls, Compliance, Conduct or similar domains (Required)
Gravitas and confidence to engage with senior stakeholders, risk committees and audit (Required)
Knowledge and experience of implementing change management principles, methodologies and tools (Required)
Proven experience of project management approaches, tools and phases of a project life-cycle (Required)
Line management / Matrix management Experience (Required)
Demonstrated organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail (Required)
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
Salary Range:
£76,385.00 - £114,577.00 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location(s).
We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity:
Please contact: Steven Howell – steven.howell@santander.co.uk