*As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We believe in improving performance through inspiring, engaging and developing our people. Personal growth is strongly supported and there are significant opportunities for career development. Joining us means you will be part of a global network of people, working in a culture that fosters innovation and empowers you to make a difference.
Why this role?*
We are embarking upon an exciting growth phase and as such we have an exciting opportunities for you to join our team in KONE Egypt, as Installation Engineer to be based in Cairo or Canal or Upper Egypt.
This role manages the interface with all key stakeholders during the project. He/she plans, directs and coordinates the activities of designated projects to ensure that project objectives are accomplished within the agreed schedule and budget, using approved KONE methodologies and tools.
What will you be doing?
Remote and site support services for Front Lines and Supply Operations
Provide remote or on-site technical support for installation issue
Provide support also in digital, APF, software and BIM related issues
Provide technical support to ensure customer specification requirements
Product development – applicable for global Field Support roles only
Product development matrix audit points
Piloting and implementing new product and solution
Training:
Train local Trainers/employees during site visits and/or deliver scheduled training sessions
Co-operate with and provide expertise to global and local training centers in training course
Create quality reports after site visits and list issues which require corrective actions
List all helpdesk issues and forward corrective actions according to KONE process requirements.
Participate in closing reviews to ensure all learning from problem site is gained into business, whether product or skill learning for individuals raising training requirements
Safety
People leadership
Daily Operations
Are you the one?
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/