Clerk, Adult Education Testing

Position Title:

Clerk, Adult Education Testing

Job Description:

POSITION: Clerk, Adult Education Testing
STATUS: Part-time, Grant-funded
DEPARTMENT: Adult Education and Literacy
DIVISION: Academic Affairs
CLASSIFICATION: Support Staff
UNION: TOSSC-AFT Local 604
REPORTS TO: Program Manager, Records and Reporting
PLACEMENT: Grade 103
HIRING RANGE: $18.50 - $19.61 hourly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

POSITION SUMMARY
Provides a variety of clerical, proctoring, intake, placement and assessment services for current/prospective ESL, ABE, and ASE adult education students at various site locations to include Romeoville, City Center, and Morris Education Center. Requires a flexible schedule including days, evenings, and an occasional weekend day.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES

1. Provide exceptional customer service and user support to all visitors including students, faculty, staff, and community members/external customers. Answer phone inquiries, take messages, make calls and provide information and assistance.
2. Assist students in completing registration forms and determining appropriate testing.
3. Complete registration procedure for each student (intake, goals, class assignment).
4. Administer appropriate placement assessment tests to all students in paper/pencil or online testing modalities.
5. Confer with students and assign to appropriate classes based on students’ scores on assessment test.
6. Work closely with Adult Education staff to ensure that students are tested with the proper test and placed in the proper class.
7. Work closely with Testing Services staff to conduct online assessment testing at JJC campus and offsite locations.
8. Monitor number of students in each class and keep accurate records of students’ testing information.
9. Administer and score pre and post-testing for Adult Education students both paper/pencil as well as online testing.
10. Contact students by phone and email regarding class start dates and registration dates.
11. Conduct orientations for new adult education students.
12. Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to accomplish functions and responsibilities.