Job Description
YOUR ROLE AS A:
This role is responsible for end-to-end demand planning, inventory control, and operational reconciliation to ensure optimal stock availability, minimal inventory leakage, and smooth operational continuity across inflight and merchandise operations.
The role requires a highly hands-on and independent individual who can operate effectively in a fast-paced environment, manage operational complexities, and drive closure across planning, warehouse, finance, suppliers, and operations teams.
This position plays a critical role in improving inventory visibility, reducing Out-of-Stock (OOS) risk, clearing operational backlogs, and strengthening process discipline across the inventory lifecycle.
Candidates must be comfortable working in environments where processes are still being stabilised and may require hands-on problem solving beyond defined scope.
WHAT YOU’LL CHAMPION:
Own demand planning and forecasting activities across inflight and merchandise categories
Ensure adequate stock readiness to support operational and sales requirements
Monitor stock movement and proactively mitigate Out-of-Stock (OOS), slow move and E&O risks
Coordinate closely with commercial and operations teams on demand changes and priorities
Maintain optimal inventory levels across warehouses and operational locations
Monitor inventory health including slow-moving, aging, excess, and at-risk inventory
Drive initiatives to reduce inventory imbalance, expiry risk, and stock leakage
Plan and execute Transfer Orders (TOs) across locations.
Optimize inventory distribution to prevent sales disruption and operational shortages
Coordinate closely with warehouse and logistics teams to ensure timely execution
Monitor timely Goods Receipt Note (GRN) closure and discrepancy resolution
Manage inventory-related reconciliation and payment readiness processes
Coordinate with Finance, Procurement, Warehouse, and suppliers to resolve operational and financial gaps
Ensure accuracy and timeliness of reconciliation activities
Identify operational gaps and improvement opportunities within inventory and planning processes
Support implementation of practical automation and visibility initiatives (e.g. low-stock alerts, inventory dashboards, tracking improvements)
Participate in UAT and implementation activities to ensure operational effectiveness
Work closely with:
Procurement
Warehouse
Operations
Finance
Suppliers
Ensure alignment between demand planning, ordering, delivery, GRN, and payment activities
Provide timely operational updates, issue escalation, and action tracking
WHO YOU ARE:
5–10 years of experience in:
Demand planning
Inventory management
Supply chain operations
Experience in:
Strong understanding of:
Inventory flow and stock movement
Operational coordination across multiple stakeholders
Inventory-related financial and reconciliation processes
Proven ability to:
Operate independently in fast-paced environments
Resolve operational issues proactively
Handle multiple priorities with strong follow-through
Strong analytical and tracking capability (Excel / Google Sheets required)
Hands-on, detail-oriented, and highly accountable mindset
WHAT YOU’LL ENJOY:
OUR HIRING PROCESS:
GET TO KNOW US:
Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).
Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.
Search Firm Representatives - We do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.