No Weekend WorkComprehensive HealthcareRetirement MatchingCollaborative
This job is not available in your location
Docketly Inside Sales & Operations Coordinator
About Docketly: Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor's rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we've redefined what's possible in legal support services.
What You'll Do
This role is built for someone who knows how to work a phone, close under pressure, and hit a number — every single day.
Own a portfolio of open court hearings — working your accounts daily through calls, texts, and emails to secure attorney coverage
Negotiate rates in real time, including above-standard offers in competitive markets, while protecting margin — think of it as closing a deal on a tight timeline
Triage a fast-moving pipeline of competing priorities, make confident judgment calls, and communicate decisions clearly to your team
Manage last-minute changes, cancellations, and urgent coverage gaps with a solutions-first mindset
Track your activity, confirm assignments, and keep pipeline data accurate for reporting — your numbers tell your story
Partner cross-functionally to identify coverage gaps and drive process improvements proactively
What We're Looking For
A proven track record in high-volume outbound or inbound calling — you're comfortable on the phone and efficient with every interaction
Real negotiation experience: you know how to handle a counteroffer, hold your position on price, and still get to yes
Strong pipeline instincts — you can prioritize a full book of open accounts, make sound calls quickly, and explain your reasoning
Highly organized with the ability to manage multiple open cases simultaneously without anything slipping through the cracks
Tech-savvy and quick to learn new platforms; experience with CRM or scheduling tools is a plus
A consistent history of hitting or exceeding KPIs in a metrics-driven environment
You'll Thrive Here If You've Worked In…
Inside sales, SDR/BDR roles, account management, or collections
High-volume call center or outbound sales environments
Staffing, dispatch, or gig platform operations where speed and relationship-building were the job
Any role where you picked up the phone, hit a quota, and solved problems under pressure
Benefits
Health, Dental, and Vision Insurance
401(k) with Company Matching
Paid Time Off
7 Paid Company Holidays
4 Floating Holidays per Year
Life Insurance and AD&D Insurance
Long-Term Disability
Health Care Reimbursement Flexible Spending Account (FSA)
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Pay Range: $20.00/hour Schedule: Monday–Friday, In-Person, Longmont, CO
