岗位职责:
1.设计并实现可扩展的 Agentic Retrieval 系统，实现对内部内容（会议、消息、文档、白板、视频等）的实时问答能力。
2.设计并实现智能搜索与检索解决方案，覆盖从数据摄取、索引、召回到排序、重排序、结果生成的完整链路。
3.构建高效的数据管道，支持多类型半结构化数据（会议、消息、文档、视频等）的处理，并实现细粒度权限控制。
4.研发与迭代搜索相关的机器学习模型（嵌入、语义召回、排序、重排序等），提升搜索相关性与答案质量。
5.与产品、设计和后端工程师协作，将搜索算法与产品功能深度结合，快速验证并上线搜索功能。
6.优化搜索系统的性能与稳定性，确保在真实生产环境下的高吞吐量、低延迟与高可用性。
7.关注用户体验，通过实验、A/B 测试和数据分析持续改进搜索质量与交互体验。
任职要求：
1.本科及以上学历，计算机科学、机器学习、信息检索或相关专业背景优先。
2.4 年以上后端开发、搜索系统或机器学习工程经验，熟练掌握 Java / Python / Golang 之一。
3.具备机器学习或 NLP 应用经验，熟悉嵌入模型、语义搜索、排序模型等原理与实现。
4.熟悉数据管道、分布式系统及云原生工具（Docker、Kubernetes、AWS 等）。
5.具备良好的问题分析与解决能力，能在跨学科团队中高效协作。
加分项
1.有搜索平台或大规模检索系统的开发与优化经验（如 Elasticsearch、OpenSearch、向量数据库等）。
2.有端到端搜索系统（算法 + 工程）落地经验。
3.有 LLM 应用、RAG 或 Agentic Retrieval 经验。
4.熟悉 A/B 测试、搜索指标（如 NDCG、MRR、CTR）及其优化方法。
5.有外企或跨国协作经验，具备良好的产品意识和用户导向思维。
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnhttp://careers.zoom.us/benefitsfor more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.