As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

1701 Lac de Ville Blvd, Brighton, New York, United States of America, 14618

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

Department:

910133 Ophthalmology

Work Shift:

UR - Day (United States of America)

Range:

UR URCD 204 H

Compensation Range:

$19.47 - $25.77

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Orders all contact lens and manage all contact lens responsibilities is regards to patient insurance, billing, payments, and scheduling at the Medical Center location as well as off-site locations of assigned areas. Travels to multiple locations, acting with a moderate amount of autonomy and independent decision making in support of contact lens responsibilities.

ESSENTIAL FUNCTIONS

Orders all medical and specialty contact lenses by accurately specifying lens parameters to the lab. Verifies lens specifications on delivery prior to patient notification. Enters parameters and contact lens specifications into patients’ medical record upon arrival of all new orders. Maintains database of lenses ordered and received. Maintains contact lens room. Stocks trial kits and restocks inventory and disposes of expired inventory. Audits and orders trial lenses and all other contact lens supplies, including Medical Contact Lens supplies, as needed.
Collects all contact lens charges from the patient and submits to billing department. Reconciles and process invoices with statements while monitoring credits, exchanges, and warranty period of orders.
Obtains insurance benefit coverage details via phone or online insurance portals. Relays all aspects of out-of-pocket costs, as well as insurance coverage details, to patient. Writes up contact lens purchase agreements with out-of-pocket cost and insurance coverage for each patient. Works with patient to obtain signatures on agreements. Introduces patient to Financial Assistance through URMC and supplies application and instructions to patients. Serves as liaison between patient and FAP when bills are erroneously sent to patients. Confirms with patient charges for upcoming appointments and services performed to help accurate billing. Records all conversations regarding financial coverage and patients’ decision on proceeding with appointments for provider knowledge. Submits claims for coverage via online insurance portals and faxed forms.