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Job Description:

Job Description

This role will support the Team Lead in leading one of the agency distribution teams by managing day-to-day sales and service activities related to the MPF business, contributing to the achievement of the team and personal assigned targets, and enhancing agency satisfaction through effective account management effort.

He/she will be pivotal in enhancing the coordination and support for our agency force, particularly in onboarding and nurturing new or non-MPF agencies, including and not limited to supporting the growth of MCI agents, ensuring they receive the dedicated resources and guidance needed for their successful integration and development.

Additionally, the role involves assisting the Team Lead and the Head of Agency Distribution in developing a team with a strong spirit and focused on providing a streamlined, one-stop solution and comprehensive account management services to enhance agency satisfaction.

Responsibilities

Sales Management:

Achieve sales target by managing assigned agencies and to support the overall sales strategy for the Agency Distribution Channel.

Agency Support:

Provide direct support to assigned agencies, addressing their needs, resolving issues, and ensuring a smooth and efficient sales/onboarding process.
Ensure the delivery of a streamlined, one-stop solution for agencies, coordinating between various departments to provide comprehensive account management services.

MCI (Mainland Chinese Individual) Support:

Provide targeted support to a growing base of MCI agents, ensuring they have the tools and resources needed to succeed in MPF business.

Distribution Development:

Build and maintain strong relationships with assigned agencies, acting as a primary point of contact to support their growth and to increase the # of productive MPF agents.

Team Collaboration:

Work closely with the Associate Director/Senior Manager and other team members to foster a collaborative environment that prioritizes service excellence and operational efficiency.