Primary Location

NSW - Eastern Creek

Job Description Summary

Service Stream's M7 team are on the hunt for a casual Traffic Control Room Operator to join us at our Eastern Creek office!

About the Role

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected.

We are looking for a motivated and driven Traffic Control Room Operator to join the team at Westlink M7, Eastern Creek . In this role you will provide control room operations through 24-hour monitoring to ensuring the safe and efficient flow of traffic along the M7 and supporting related work to minimise disruption.

This will be a casual on call role, paid weekly.

Please note: We are looking for candidates who are available to work at short notice, in addition to being able to commit to shifts scheduled in advance.

Key Responsibilities:

• Perform duties of the Traffic Control Room Operator in the 24-hour 7-day week operation of the control room
• Monitor the asset and identify any unplanned and planned incidents, including congestion and planned works
• Initiate incident and emergency response processes in accordance with policies, plans and procedures
• Report and log all incidents, events, and equipment failures
• Actively monitor and respond to alarms associated with ITS systems
• Proactively manage all relevant KPI’s for M7 Control Room
• Provide support on other activities where applicable

About you:

• Exceptional communication skills, both verbal and written
• Excellent documentation skills
• High-level problem-solving skill, including the ability to proactively develop innovative solutions to those problems.
• The ability to work on a 24/7 rotating shift basis
• The ability to work as an individual and in a team
• Good computer skills
• First Aid Training (desirable)
• Traffic Management tickets (desirable)
• Valid driver’s license

About Us:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.