National Volunteer Engagement Manager

Volunteer Coordination (40%):

• Recruit, screen, train, and supervise national volunteers as Second Harvest’s volunteer program expands nationally.
• Maintain an active and engaged roster of community-based volunteers in key markets to support the business goals of each department at Second Harvest.
• Act as liaison between Field Operations staff and volunteers, ensuring that proper volunteer management protocols are being followed
• Provide volunteers with feedback, monitor volunteer satisfaction, and resolve concerns in a timely manner.
• Participate in cross department meetings as required to remain apprised of volunteer requirements.
• Ensure that all volunteers are appreciated and stewarded to maintain a large and dedicated volunteer base.
• Support strategic planning by assessing and evaluating the national Volunteer Program in an ongoing capacity.

Administrative (10%):

• Regularly contribute to monthly/quarterly reports and support the creation of annual reports that include volunteer hours, number of volunteers, and program outcomes.
• Oversee data entry of national volunteers and placements into Raiser’s Edge.
• Perform other related duties as required or assigned to support the overall goals of the organization.

Who You Are:

• Partnership-Minded: you are a people person who can leverage existing relationships to build program success.
• Detail-Oriented: you are proud of your work and know that cutting corners isn’t an option.
• Energized: you are always ready to take on new things and have fun doing it.
• Flexible: constant change motivates you to adapt and grow.
• Technical: you have a high level of proficiency with Microsoft Office Suite of products; you also have experience working with Raiser’s Edge.
• Bilingual: Fluency in English and French is an asset.
• A minimum of three to five (3-5) years experience in the not-for-profit sector, with working knowledge of volunteer programs, community engagement, program management, CSR/employee engagement programs, or event management is ideal.
• Post-secondary education in volunteer management, human resources, social work, or similar field is preferred.

A Robust Compensation Package:

• A competitive salary paired with a robust benefits package.
• Comprehensive group insurance (health, dental, life, AD&D and Long-Term disability)
• Employer match contributions (3%) to a Defined Benefit Pension Plan.
• Access to parental leave top-up.
• 4 weeks of annual vacation & 1 additional day per year of service (max 30).
• 10 paid sick days & 3 personal days.
• Summer Half-Days to further extend long weekends & Winter holiday closure.
• Access to an Employee and Family Assistance Program.
• Professional growth in a role that makes a real difference.
• Flexible work hours and a commitment to work-life balance.

Apply For This Role:

Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that's not just meeting the standard but setting it. Apply today and be the change you want to see in the world.

Second Harvest uses AI tools to assist with application screening. We monitor these tools to reduce bias and ensure fair evaluation based on skills and qualifications.

Commitment to Equity, Diversity, and Inclusion:

Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.

Accessibility & Accommodations:

If you require any accommodations at any stage, please contact us via humanresources@secondharvest.ca and we will work with you to meet your needs.