A detail-oriented and compassionate Patient Coordinator Team Lead is sought to support healthcare operations and administrative processes in a fast-paced remote environment. The successful candidate will be responsible for coordinating communication with patients and providers, managing documentation, supporting scheduling and administrative workflows, and ensuring accurate recordkeeping. The ideal candidate possesses strong organizational abilities, excellent communication skills, and the ability to manage multiple priorities efficiently.
Key Responsibilities
Coordinate administrative and operational healthcare processes
Communicate professionally with patients, providers, and internal teams
Maintain accurate records, documentation, and scheduling information
Support appointment coordination and follow-up activities
Assist with intake, administrative workflows, and operational support tasks
Track outstanding documentation and ensure timely follow-up
Maintain professionalism and confidentiality in all communications and records
Support reporting, scheduling, and healthcare administrative tasks
Collaborate with internal teams to ensure efficient workflow management
Assist with additional administrative and coordination tasks as required
Requirements
Bachelor’s degree (BA/BS) highly preferred
Previous experience in healthcare administration, medical coordination, intake, or administrative support preferred
RN, Medical Assistant, or similar healthcare experience preferred
Strong communication and interpersonal skills required
Excellent organizational and multitasking abilities required
Experience using Microsoft Teams preferred
Experience using medical software preferred
Tech-savvy with the ability to quickly learn new systems and platforms required
Strong attention to detail and problem-solving skills
Ability to work independently in a remote environment
Reliable internet connection and a suitable home office setup
Experience working with US-based healthcare environments is an advantage
Benefits
Comfortable working U.S. hours
Remote work from home
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