About osapiens

osapiens is one of the few real European SaaS stories: 2,500 customers, backed by BlackRock, Goldman Sachs, and Armira, AI-native operating model, and the platform of choice for sustainability, supply-chain transparency, and product compliance across Europe. We are headquartered in Mannheim with primary working hubs in Munich, Madrid, and Mannheim.

Why this role exists
GPSR, REACH, RoHS, PPWR, CBAM, SCIP — Europe is rolling out a new compliance regime for physical products every six months, and every manufacturer, brand owner, and importer is scrambling. There is no incumbent. The category does not have a defined winner yet.

osapiens is building the product suite. You build how customers adopt it.

This is not “another onboarding role.” It is the chance to design how an entire software category gets sold and delivered — workshop formats that don’t exist yet, e-learnings that productize the parts no consultant should be repeating, an onboarding motion that can scale from 10 customers to 500 without 50x the headcount.

The onboarding model for a new category — From scoping workshop to go-live. You design it, run it with the first cohort of customers, and then productize it so the next consultant doesn’t start from scratch.
Workshop formats — New regulations need new conversations. You conceptualize the formats — discovery sessions, regulatory mapping workshops, data-readiness assessments — and run them with real customers.
Serialized onboarding — What can be productized, should be. Templates, in-app guides, structured discovery flows, content tracks per regulation. The default question is “why are we doing this 1:1 again?”
E-learnings — In partnership with Academy, you build the on-demand layer that takes the white-glove 30% repeatable work and makes it self-serve. Every recurring customer question becomes a reusable asset within two weeks.
Co-shaping the product — You sit close enough to Product that the friction you hit in implementation becomes a backlog item, not a workaround.
Hand-off to CS — Clean baton, documented model, expansion thesis. Cross-sell opportunities flagged to Sales.

What we expect — across every Delivery role

Extreme Ownership — Own the implementation. Own the data quality gap. Own the customer’s go-live. Never blame product, the customer’s IT team, or the supplier base.
Customer Outcome > Customer Comfort —

About osapiens

osapiens is building the product suite. You build how customers adopt it.

The onboarding model for a new category — From scoping workshop to go-live. You design it, run it with the first cohort of customers, and then productize it so the next consultant doesn’t start from scratch.
Workshop formats — New regulations need new conversations. You conceptualize the formats — discovery sessions, regulatory mapping workshops, data-readiness assessments — and run them with real customers.
Serialized onboarding — What can be productized, should be. Templates, in-app guides, structured discovery flows, content tracks per regulation. The default question is “why are we doing this 1:1 again?”
E-learnings — In partnership with Academy, you build the on-demand layer that takes the white-glove 30% repeatable work and makes it self-serve. Every recurring customer question becomes a reusable asset within two weeks.
Co-shaping the product — You sit close enough to Product that the friction you hit in implementation becomes a backlog item, not a workaround.
Hand-off to CS — Clean baton, documented model, expansion thesis. Cross-sell opportunities flagged to Sales.

What we expect — across every Delivery role

Extreme Ownership — Own the implementation. Own the data quality gap. Own the customer’s go-live. Never blame product, the customer’s IT team, or the supplier base.
Customer Outcome > Customer Comfort —

Senior Consultant Product Compliance

Senior Consultant Product Compliance

osapiens

osapiens

Benefits

osapiens