Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Sales and Commercialization, SME – Central America & The Caribbean
In Latin America and the Caribbean, Micro, Small and Medium Enterprises (MSMEs/SMEs) represent about 90% of the workforce and approximately 55% of GDP, making them the fundamental engine of the regional economy. After the Covid-19 pandemic, their importance in recovery and economic growth has intensified, serving as key players in both job creation and market dynamization.
Mastercard plays an essential role in this ecosystem, facilitating innovative payment solutions, promoting financial inclusion, and providing access to advanced technology and a global network. Its leadership drives digital transformation and sustainable growth, supporting the development of SMEs/MSMEs through products and services tailored to strengthen their competitiveness and expansion.
Role Description
The Sales and Commercialization Specialist Manager SME – CAM & CAB is primarily responsible for leading the sales and commercialization strategy for the SMEs/MSMEs segment in Central America and the Caribbean. This role oversees product issuance, optimization, and promotion, accelerating sales volume and expanding Mastercard’s presence in key markets, aligning execution with regional and global strategy. The position aims to generate tangible impact, visibility, and professional development opportunities, actively contributing to the achievement of corporate objectives.
All About You
• Bachelor’s degree in Business Administration, Engineering, or Economics, Master’s degree is desirable.
• Experience in MSME banking or MSME payments; international experience is valued.
• Proven experience in sales, commercialization, and account management in the financial and payments sector.
• Passion for the SME segment: Commitment to empowering businesses and democratizing access to growth tools. Previous experience in the SME segment is valued.
• Analytical Competencies: Ability to analyze data, make decisions based on priorities, and develop strategic reports.
• Relationship Management: Experience managing internal and external stakeholders, with influence and effective communication skills.
• Self-management and Proactivity: Ability to work independently, manage priorities, and adapt to dynamic environments.
• Technical Skills: Advanced proficiency in Excel and PowerPoint, management of commercial tools (SFDC), and strong presentation skills.
• Experience in Financial Services and Payments: Knowledge of the sector, industry trends, and profitability factors.
• Languages: Fluency in Spanish and English.
• Availability to be in the office 3 times per week.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.