Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
This position is responsible for compliance to procedures and processes for all on-shift
activities that occur and gives relevant direction and determines course of action to
employees, customers, contractors and visitors, prior to, during, and after occurrence of
a crime, disturbance, and/or emergency, via radio, telephone, and audio/video review at
various company owned facilities. Monitors, verifies, and processes all incoming
security related signals, alarms, and telephone phone calls received at the 24/7/365
proprietary ETP Security Operations Center. Verifies alarms and notifies the proper
authorities (police, fire, emergency services) and/or key personnel based on the type of
alarm signal or phone call processed. Troubleshoots security system and related
appliance failures and initiates fixes and generates work orders as needed.
Essential Duties and Responsibilities:
• Monitor and respond appropriately to a variety of emergency alarm signals.
Response must be timely and accurate, with particular attention given to general
procedures and special instructions.
• Interacts routinely with personnel to provide support on arming and disarming
• Resilient personality and work well under pressure in a fast pace environment.
• Ability to make sound judgements based on limited facts.
• Flexibility in hours scheduled to work including rotating shifts, weekends and
holidays.
• Ability to work overtime and report to the Monitoring Center for emergency
situations.
• Ability to multi-task and work with limited supervision.
• Strict attention to detail and follow-through.
Preferred Qualifications
• Knowledge of personal security, customer relations, industrial security and
related communication appliances. Must have active Security Level 2 License.
• Must be able to sit for long periods of time.
• Must be able to remain in a stationary position 50% of the time due to prolonged
periods of sitting or standing.
EOE/M/F/D/V
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