Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards
Diagnose cause of malfunction
Complete all work according to the applicable safety requirements
Road-test vehicles to ensure quality of repair work
Accurately record time spent repairs utilizing company time clocking procedures
Document work performed on repair order and document test procedures/results
Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools.”
Return special tools to proper place
Use shop supplies and materials in a practical and economical manner
Maintain an organized and clean workspace, completing a stall cleaning every day.
Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
Complete all required training
Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training
Participate in and utilize technical training as assigned by management
Review the technical bulletins and other publications as assigned by management
Constructively communicate with other dealership personnel as required to satisfy customer needs.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts work on trousers to be of no buckle design to avoid scratching paint on customer’s vehicles.
Arrive at work, take breaks, and depart work at the times designated by management.
What You'll Bring
Strong attention to detail
Sense of urgency
Excellent communication
Automotive Technical Knowledge
No previous experience required.
Acceptable driving record and a valid driver's license in your state of residence.