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Position Overview
The Corrigo Champion serves as a subject matter expert and advocate for the Corrigo Facilities Management platform within JLL. This role is responsible for driving platform adoption, optimizing system usage, providing training and support to users, and serving as the primary liaison between operations teams and the Corrigo platform administrators.
Key Responsibilities
Platform Expertise & Administration
Serve as the go-to expert for Corrigo system functionality, best practices, and troubleshooting
Configure and maintain Corrigo settings, workflows, and user permissions to align with operational requirements
Stay current on platform updates, new features, and industry best practices for facilities management technology
Monitor system performance and identify opportunities for optimization and process improvement
User Training & Support
Develop and deliver training programs for new users and ongoing education for existing users
Create and maintain comprehensive documentation, user guides, and quick reference materials
Provide frontline support for user questions, technical issues, and workflow challenges
Conduct regular office hours or support sessions to assist users and gather feedback
Change Management & Adoption
Champion platform adoption across teams and encourage consistent, proper system usage
Identify resistance points and develop strategies to increase user engagement
Communicate the value and benefits of the Corrigo platform to stakeholders at all levels
Collaborate with leadership to establish KPIs and measure platform adoption success
Process Optimization
Analyze current workflows and identify opportunities to leverage Corrigo capabilities more effectively
Work with operational teams to standardize processes and implement best-practice approaches
Configure automated workflows, alerts, and reporting to increase operational efficiency
Partner with vendors and service providers to ensure proper system integration and data exchange
Reporting & Analytics
Generate regular reports on work order metrics, vendor performance, and system utilization
Develop dashboards and analytics that provide actionable insights for decision-makers
Identify trends and patterns that inform strategic facilities management decisions
Present data-driven recommendations to improve service delivery and cost management
Stakeholder Collaboration
Act as liaison between end users, IT, and Corrigo platform administrators or vendor support
Gather user requirements and advocate for enhancements or customizations
Coordinate with property management teams, vendors, and contractors to ensure seamless operations
Participate in cross-functional meetings to represent Corrigo capabilities and requirements
Qualifications
Required:
Bachelor in computer/Programming/Data
2+ years of hands-on experience with Corrigo or similar CMMS/CAFM platforms
Strong understanding of work order management, preventive maintenance, and vendor coordination processes
Excellent communication and training skills with ability to explain technical concepts to non-technical audiences
Proficiency in data analysis and reporting tools (Excel, Power BI, or similar)
Problem-solving mindset with ability to troubleshoot technical issues independently
Strong organizational skills and attention to detail
Preferred:
Corrigo platform certification or equivalent training
Experience in change management or user adoption initiatives
Background in facilities management operations or property services
Familiarity with JLL systems and processes
Project management experience
Knowledge of integrations with other facilities management tools
Competencies
Technical aptitude and quick learner of new software systems
Customer service orientation with patience and empathy
Proactive and self-motivated with minimal supervision required
Strong collaboration skills and team player mentality
Analytical thinking with data-driven decision-making approach
Adaptability to changing priorities and evolving technology
Location:
Remote –Bangalore, Karnataka
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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