Senior Product Manager – Collections

Dein Profil

• Abgeschlossenes Studium in Wirtschaftswissenschaften, Finance, Mathematik oder eine vergleichbare Qualifikation
• Mehrjährige praktische Erfahrung als Product Owner oder Senior Business Analyst in einem komplexen, regulierten Umfeld
• Fundiertes Verständnis von Collections, Credit Risk oder angrenzenden Bankprozessen von Vorteil
• Erfahrung in der länderübergreifenden Leitung von Systemimplementierungen und komplexen Change-Initiativen
• Fähigkeit, strategische Ziele in klare, umsetzbare Backlogs und Delivery-Pläne zu übersetzen
• Sicheres Stakeholdermanagement in lokalen und globalen Matrixorganisationen sowie der Antrieb und die Energie, Teams zielgerichtet zu mobilisieren
• Strukturierte, ergebnisorientierte Arbeitsweise und Souveränität, um Priorisierungsentscheidungen zu treffen
• Offenheit für kulturelle Vielfalt in einem internationalen Umfeld
• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift

Freu Dich auf zahlreiche Benefits

• Betriebliche Altersvorsorge, Vermögenswirksame Leistungen, kostenloses Deutschlandticket & Bike LeasING, Betriebsrestaurant
• Hybrides Arbeitsmodell: Zusätzlich zur Arbeit im Büro kannst Du auch mobil arbeiten – im Rahmen betrieblicher, gesetzlicher und regulatorischer Anforderungen.
• Individuelle Arbeitszeitmodelle, Sabbatical, Bezuschussung von Pflege- & Kinderbetreuungskosten
• Eigene Budgets für persönliche Entwicklung und Gesundheit plus persönliches Ausstattungsbudget für Deinen mobilen Arbeitsplatz

Bereit für einen neuen Job?

Bei der ING sind wir bunt und vielfältig: unterschiedliche Persönlichkeiten mit verschiedenen Perspektiven - in einer internationalen Kultur, in der wir uns wertschätzen. Dabei tragen wir Sneaker und Pumps, Hoodies und Anzüge. Weil Menschen nicht in Schubladen passen.

Das klingt ganz nach Dir?

Bewirb Dich jetzt einfach online bei uns – Dein Lebenslauf reicht uns, um Dich kennenzulernen, ein Anschreiben ist optional!

Senior Product Manager – Collections (f/m/x)

Refining tomorrow’s bank processes sounds right up your alley? Do you thrive in complex and highly regulated environments and enjoy bringing structure to challenging initiatives? And do you want to work in an international corporation where empowerment is not a buzzword but a living principle of our culture? Perfect! Apply now – your CV is all we need to get to know you.

Your Tasks

• As Senior Product Manager, you are the guiding force for your team as you take ownership of our debt collections and garnishment systems, assuming accountability, guiding the product vision, and maintaining a clear roadmap every step of the way to deliver business- and customer-driven outcomes.
• Using your roadmap, you align the products Collections strategy, regulatory requirements, and global direction, and cultivate a concise and well-defined backlog, always knowing where to prioritise to drive impact and outcome.
• You lead the rollout of system enhancements, including major releases and regulatory changes. With your strong sense for quality and innovation, you ensure smooth delivery through close collaboration with all stakeholders, as well as structured testing, sign-off, and documentation in line with ING standards.
• As the central point of contact, you bring together IT, architecture, vendors, and other partners, while working closely with Collections Operations, Risk, Compliance, Legal, and Analytics.
• When it comes to cross-country initiatives, you represent local needs and ensure alignment with Global standards – escalating conflicts where needed.
• Everything you do drives the transformation of Collections towards the Global Target Operating Model. Here, you identify gaps, translate them into meaningful roadmap actions, and help bring global solutions to life at the local level.
• And with a strong sense of responsibility, you keep governance requirements (e.g. MaRisk, outsourcing, data governance) firmly in view, support audits and supervisory interactions, and ensure risks and issues are actively addressed and transparent.

Your Profile

• Degree in Economics, Finance, Mathematics, or equivalent qualification
• Several years of practical experience as Product Owner or Senior Business Analyst working in a complex, regulated environment
• Strong understanding of Collections, Credit Risk, or adjacent banking processes is a plus
• Experience leading system implementations and complex change initiatives across multiple countries
• Ability to translate strategic objectives into clear, actionable backlogs and delivery plans
• Solid stakeholder management skills within local and global matrix-based organisations with the drive and energy to mobilise teams within projects
• Structured, outcome-driven way of working and comfortable making prioritisation decisions
• Open to cultural diversity in an international environment
• Fluent in German and English both written and spoken

We offer many benefits

• Company pension plan, capital-building offers, free Deutschlandticket & bicycle leasING, company restaurant
• Hybrid working: In addition to working in the office, you can also work remotely – within operational, regulatory and legal requirements.
• Individualized work schedule models, sabbatical, subsidization of nursing & childcare costs
• Personal budget for continuing education and development as well as health; plus, a personal budget to set up your mobile working space

Ready for a new job?

At ING we are colourful and diverse: different personalities with different perspectives - an international culture where we value and appreciate each other. We believe in substance over style, people instead of labels.

This describes you to a T?

Simply apply online - your resume is all we need to get to know you, a cover letter is optional!