Do you have a talent for interacting with customers on behalf of a great organization through various support channels, emails, Live Chat, or calls? Do you enjoy being a frontline contact? If yes, this is your opportunity to join a world-leading coating's supplier as our new Customer Care Representative at Hempel.
Make an impact and drive improvement
As part of our Customer Care team, you will provide first class customer service advising customers regarding processing orders, product shortages, expected delivery dates and price changes. You will play a key role supporting our sales team to ensure efficient and flawless service.
In this role, you will be responsible for handling complaints and building strategies for improving the overall customer experience and fostering loyalty.
You will have the unique opportunity to cooperate with a truly exciting team and colleagues from all over the world and be based at any of our Hempel’s offices located in Italy, Spain or Portugal.
What you can look forward to in this role
What does it take to become our new team member?
Behavioral competencies most relevant for the job
Application an****d customer service further information
For further information on Hempel, please visit hempel.com. To apply for this position, please submit your application letter with a CV in English via our recruitment system by clicking the link “Apply” at the top-right corner.
Global career possibilities
In Hempel we offer a variety of global career possibilities and many cross functional and cross-cultural working relationships. We strive to build the right conditions for personal and professional development.
Join a global company where the employees are truly passionate about delivering the best in everything they do. With business in mind and people at heart we always work together
More About Hempel
At Hempel, we are working together to shape a brighter future with sustainable coating solutions. We believe this is only possible with dedicated employees with different perspectives and backgrounds.
Hempel is committed to creating an inclusive work environment and culture that embraces the diversity of our employees and the customers we serve, providing equal opportunity for all.
Application due
2023-03-06
Seniority Level
Associate
Job Functions
Customer Service
Industry
Chemicals
Across the globe, Hempel’s coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity.