Electrum is the next-generation payment software technology company.
Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.
At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.
When you join the Electrum team, you’ll get to:
This high-impact specialist role is instrumental in translating complex payment technology into compelling narratives for top South African bankers and retailers. You will operate with significant autonomy, solving complex, high-risk assignments, driving process improvements, and acting as a key mentor. You will contribute to meaningful, high-impact projects in a leading engineering-first environment, be part of the entire product journey, and shape the future of financial services. This exposure to products used by millions of South Africans will accelerate your career growth.
The Senior Product Marketing Writer leads the strategic creation of complex, high-stakes collateral such as research reports and whitepapers while partnering with SMEs to translate technical concepts into strategic roadmaps. As the team’s messaging authority and lexicon advisor, you will design narratives optimized for various channels, underpinned by SEO, AEO, and GEO best practices, to ensure high impact and conversion. Additionally, the role involves setting quality standards, mentoring other writers, and proactively using advanced analytics to optimise overall content performance and lifecycle efficiency.
Requirements
To succeed in this role, you should possess:
Experience: A minimum of 7 years of experience spanning complex technical or B2B writing environments, with a strong preference for enterprise software, financial services, or payments.
Education: A Bachelor's degree (Honours preferred) in Communications, Journalism, English, Business, or a technical field (e.g., Sciences, Technology, or Law), with proven ability to synthesise complex technical concepts.
Core Skills: Advanced analytical thinking, expert editing and storytelling capabilities, and deep proficiency with content performance analytics.
Competencies: Demonstrated ability to resolve complex, ambiguous problems, mentor peers, and autonomously optimise content workflows
Benefits
Why Join Electrum?
Your Career & Culture
Practical Perks