Line Service Technician I

Competencies and Skills

• Create strong customer relations and deliver customer-centric solutions.
• Take on new opportunities and challenges with a sense of urgency and enthusiasm.
• Work collaboratively with others to meet shared objectives.
• Communicate a clear understanding of the needs of varied audiences and modes.
• Gain the trust and confidence of others through honesty, integrity, and authenticity.

Essential Job Functions

• Able to comply with all safety requirements necessary to perform the job safely.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Pass pre-employment drug testing and background check
• Always provide excellent customer service to both internal and external clients.
• Complete Clay Lacy Aviation and other job-related training.
• Strong interpersonal and communication skills, direct interface, over telephone and in writing.
• Ability to make decisions with multiple objectives and implement them in a safe, efficient manner.
• Follow oral and written directions; plan and complete assigned duties on a regular schedule; and maintain good working relationships with others.
• Schedules are subject to change. Employees must be available to work flexible hours as changes occur, examples include overtime, holidays, and covering time-off for the team.
• Ability to work without direct management supervision.
• Must be comfortable with working outdoors, day, night and in all weather conditions.

Position-Specific Skills

The following functions may be performed in variable weather and environmental conditions such as jet engine fumes, dust, or noise.

• Step up and down stairs, ladders, tugs, vehicles, and fuel trucks

• Able to engage safely and effectively in gross and fine motor control movements such as operating machinery and handheld tools.

• Reach above shoulder level including waving marshalling wands.

• Reach at shoulder level.

• Execute hand signals in order to guide aircraft during arrivals and departures.

• Complete tasks safely and effectively that require hand and eye coordination.

• Lift, carry, push, and pull luggage from ground level to waist and overhead, up to 75 lbs.

• Bending and stooping to pick up tow bars, tools, and other equipment, up to 75 lbs.

• Stooping below aircraft wing to chock.

• Standing and walking for extended periods of time, running when required.

• Must be able to reason, analyze, and solve problems.

• Must be able to communicate clearly with clients, leadership and others.

• Basic computer skills.

• Must have basic math skills.

• Always work safely and effectively.

• Must work well with others.

• Must be able to prioritize and multitask in a distracting environment.

Required Education and Experience

• High School Diploma or GED.

** Must pass pre-employment drug testing and background check.

Benefits

We are committed to supporting employees in their adoption of a healthier and more active lifestyle. We understand the contribution each employee makes to our accomplishments and so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.

Disclaimer Statement

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job description may not cover or contain a comprehensive listing of all assigned activities, duties, or responsibilities, and may be amended at any time. Employees may be required to perform other job-related assignments as requested.

Americans with Disabilities Act (ADA) Statement

In compliance with the Americans with Disabilities Act (ADA), Clay Lacy Aviation provides reasonable accommodation when requested by qualified individuals with disabilities unless such accommodation would cause an undue hardship. We encourage both prospective and current employees to discuss potential accommodation with a representative of the Office of Human Resources.

Equal Employment Opportunity (EEO) Statements

Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.